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Is your applicant
who they say they are?

What is InstaID and InstaID+?

InstaID helps detect fraud and provides secure digital identity verification in real time to onboard customers quickly and easily. Our analysis software proves the person is who they say they are using Jumio’s market leading facial biometric technology making it remarkably easy for your applicants too.

InstaID+ includes the same verification features but adds a further layer of support to achieve the best possible match rates. Powered by National Crime Check, an Australian Criminal Intelligence Commission (ACIC) accredited agency it offers the added benefit of ID Verification with a Federal Government DVS check, full forensic document examination and personalised customer support options which is crucial for applicants who need help with the onboarding process.

Document Analysis for applicant authenticity.

Document Verification for applicant validity.

Biometric Verification for applicant ownership.

Liveness detection for applicant ID.

In today's world, validating a person's identity is a fundamental process for safety and security, for small and larger organisations.

Take real estate, where just one misleading client can undermine your entire operation.

With InstaID you can quickly validate your vendors, buyers and rental tenants to avoid the immense strain a misleading client can put on your business and team.

What our
client's say...

Download the full case study

With InstaID+ all we have to do is send the link and the clients have the flexibility to complete their VOI when it suits them, like after-hours or on the weekends. We’re really enjoying the efficiencies and flexibility that InstaID+ offers us and our clients.

Jess Atanacio
File Manager, Pinksterboer Property

Frequently Asked Questions

Should I check all of my applicants?

Considering the risks involved, then yes, the benefits almost always outweigh the investment. Identity verification checks also require minimal time to do, and with InstaID+, you can get your dashboard and workflows set up within a day to start mitigating risks.

How long does InstaID+ take to set up?

Once you have signed an agreement, we can have you up and running within 24 hours. Note: access to DVS checks can take a little more time because you may need to be approved by the Dept of Home Affairs. Please contact our business team for further information.

We are continually expanding our machine learning, and new document checks will be automatically added to your dashboard when released for added ease of use.

What documents can be verified with InstaID?

We offer Image capture and document validation for the following Australian Identity documents:

  • Drivers Licence
  • ID Cards
  • Passport
  • Medicare card
  • Birth Certificate
  • Marriage & name change Certificates
  • Visas

We also partner with Jumio to offer the following international identity document verification in most countries:

  • Drivers Licence
  • ID Cards
  • Passports

We are continually expanding our machine learning, and new document checks will be automatically added to your dashboard when released for added ease of use.

What is the Document Verification Service (DVS)?

The Document Verification Serivice (DVS) is a secure online hub that is managed by the Department of Home Affairs and is used to compare the personal information on an identity document against existing government records, such as passports, driver licences and birth certificates. It is designed to assist (not replace) existing identity proofing procedures.

Who is National Crime Check?

NCC is an Australian Criminal Intelligence Commission (ACIC) accredited agency so you can have full confidence in obtaining fast, certified Identity checks. We are trusted by companies across Australia, including clients like Uber, Joss Facility Management and TICA.

Do you offer tailored solutions?

Yes, with our developer-friendly API you can streamline Identity checks even further. Our co-branding options assure applicants are engaged with your brand while we manage the backend process.

If you would like to know more, please contact our business team today to discuss how we can streamline your Identity and background checks.

We have partnered with Jumio to offer faster, smarter, real-time online identity verification.
find out more

Talk to our team today.

Type of checks